Terms & Conditions
- Please ensure that you have obtained permission at your venue for the use of are entertainment equipment
- We have a Non-Smoking policy for all items
- We have a NO food or Drink policy for all items.
- Please ensure there is access to a plug socket close to the set up point.
- Please ensure there is sufficient space at your venue to set up the photo booth (5m x 5m minimum)
- Please ensure there is clear access to load and unload at the venue.
- Please inform us of any circumstances that would make setting the booth up more demanding, including going upstairs, long distances from unloading area to venue etc. We allocate a set period of time for setting up our equipment at your venue which is included within you price. If there are any complications that are not made known to us beforehand then unfortunately this will come out of the run time.
- In the event that the equipment is not ready to commence at the agreed time due to our fault, then we will still give you the agreed hire period by extending the finishing time of the hire. In the event that the hire does not start at the agreed time, as setup has been delayed due to any unforeseen circumstances that are no fault of hatsoffphotobooth and entertainment, then the hire will still end as per the agreed time on booking form. In the event that we have set up in time but the hire does not start at the agreed time due to over running of previous activities by you or venue, the hire will still end as per the agreed time on booking form.
- HatsoffphotoBooths and entertainment cannot be held responsible for any circumstances that may prevent us from attending your event, these may include: severe weather conditions, traffic delays, breakdown of our vehicles, sickness, virus or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liability will be limited to refunding all of monies paid.
- Hatsoffphotobooths and entertainment will not be responsible for any event that has to be cancelled outside of our control.
- Hatsoffphotobooths and entertainment ltd hold the right to use different equipment to fulfill any booking at a greater/ better then booked package.
- Hatsoffphotobooth and entertainment have the rights to withdraw the use of Props if misused, or the safely of staff or customer / clients is at risk of sickness / virus Spreading
- Customer / Clients agrees to have a Photo Booth or any other item operational for a minimum of 80% during this period; operations may need to be interrupted for maintenance of any type.
- In the case of service made to your special requirement, It is your responsibly to insure all information is accurate
- A £50 booking fee is required at the time of booking, The remaining balance is due 28 days prior to your event. If the operator uses the equipment for a time period in excess of the service period agreed to overleaf, the overage in rental time will be billed to the operator at the following rates: £65 per hour. Idle hours are charged at £25 per hour. Payment for any overage in time must be paid before additional hours are provided.
- Any request for a change to must be made in writing and confirmed by our self
- If you need to cancel your booking and give us more than 30 days notice your booking fee will not be refunded. If you need to cancel your booking and give us less than 30 days notice you will be liable to still pay the 50% amount of the hire unless we are able to rebook your date. Cancelling within 14 Days to your event you would be Liable for 90% of the hire amount.
- HatsoffphotoBooths and entertainment will not tolerate any abuse or threatening behavior to our staff. If this does occur HatsoffphotoBooth are within their right to terminate the hire. We are providing a service to yourselves and guests and therefore feel that our staff should be treated with the respect they deserve.
- HatsoffphotoBooth and entertainment are also within their right to terminate a hire if they feel that any equipment or property belonging to HatsoffphotoBooth is in danger of getting damaged or has been damaged due to unruly behaviour from guests. We also reserve the right to refuse guests admission to use the equipment if we feel they are too unruly.
- In any instances where we feel there is a need to terminate the hire we will always speak with the host first to try to resolve the matter before terminating. If we do have to terminate the hire due to reasons stated above, the full cost of hire is still payable and we will not issue any refunds for hire time that has been cut short.
- Hatsoffphotobooths and entertainment will hold the Client reasonable for damages, Loss, The Client Agrees, to the fullest extent permitted by law, to indemnify and hold harmless the director, employees against all damage, liabilities and costs, including court fee and defense costs, to the extent caused by the Client`s and there guests.
- Hatsoffphotobooths and entertainment will hold the Client reasonable for damages, Loss, The Client Agrees, to the fullest extent permitted by law, to indemnify and hold harmless the director, employees against all damage, liabilities and costs, including court fee and defense costs, to the extent caused by the Client`s and there guests.
- The Client / booker Agrees to pay any damages, losses or cost to hatsoffphotobooth and entertainment in full that occur at the event or after the event by them self or guest,this will also included if hatsoffphotobooth unable to attend other event due to damages caused at the client event,
- HatsoffphotoBooths may use any of the photographs or video from your event for suitable means, this includes but is not limited to advertising and promotional material either in print or on the internet. Attending your event would mean we are of the understanding that permission has been granted to do so by yourselves and your guests.
- Your booking is not confirmed until you receive a booking confirmation letter or email from us.
- If you require a date change this must be done via email / write and will only be accepted once confirmed, It must be done 30 days before the original date , Sooner the better, Any date change will be a fixed fee of 25.00 pounds.
- Our Equipment is for indoor use only, unless discussed with ourselves before hire, requires mains power socket and must be on a completely flat & level surface. Our equipment may be located within a marquee, but please note the above power and level surface requirements.
- Please contact us if you are unclear on any of our terms and conditions before you book a for your event. We are only to happy to answer any questions you may have
- By ticking the agreement box, it means you agree to all of our Terms and Conditions.